We use necessary technologies to run the marketplace and optional technologies for analytics, marketing, and support experiences. You can accept all, keep only necessary technologies, or customize your choices.
This Privacy Policy explains how Wiroko Technologies LLC and the Wiroko teams that operate the marketplace ("Wiroko", "we", "us", or "our") collect, use, disclose, and protect personal information when you browse, create an account, buy, sell, message, or otherwise use Wiroko.
Because Wiroko is a multi-country marketplace, this notice is written as a global baseline for users in the United States, Canada, and African markets. Where local law gives you additional rights or imposes extra obligations on us, the local law controls.
This Policy applies to Wiroko websites, apps, APIs, support channels, vendor tools, messaging tools, payment flows, and related services that link to or reference this Policy.
Wiroko generally acts as the business, controller, or responsible party for the personal information we process to operate the platform. Independent vendors on the marketplace may also receive or use customer information for their own business purposes, such as order fulfillment, customer service, warranties, or legal compliance. In those situations, the vendor may also be independently responsible for its own privacy practices.
Payment processors, logistics partners, identity or fraud-check providers, and other external services may have their own privacy notices and regulatory obligations.
Where applicable law requires us to identify a legal basis for processing, we rely on one or more of the following:
Wiroko operates across multiple countries and may use service providers that process information in the United States, Canada, Europe, and African markets. As a result, your information may be transferred to and processed in countries other than the one where you live.
Where required by law, we use appropriate safeguards for cross-border transfers, such as contractual commitments, organizational controls, technical measures, or other approved transfer mechanisms. When local law requires additional protections or local storage rules, we will apply them.
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide the marketplace, maintain security, support users, and comply with legal and financial obligations.
We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. These measures include access controls, encryption where appropriate, secure development and authentication controls, logging, monitoring, and vendor-management practices.
No platform is completely secure. If you believe your account or information may have been compromised, contact us immediately.
We may send transactional or service-related messages, such as order updates, payout notices, security alerts, and policy notices, even if you opt out of marketing.
Where allowed by law, we may also send newsletters, promotions, product recommendations, vendor opportunities, or similar communications. You can opt out using the unsubscribe link in the message, your account settings where available, or by contacting us.
Wiroko is intended for adults and business users. We do not knowingly collect personal information from children in violation of applicable law, including from children under 13 in the United States or under the minimum age that requires parental authorization in the relevant jurisdiction.
If you believe a child has provided personal information to Wiroko unlawfully, contact us so we can review and take appropriate action.
To make a privacy request, contact us at privacy@wiroko.com. Please tell us what right you want to exercise and enough information for us to verify your identity and locate your records.
Where allowed by law, you may use an authorized agent to make a request on your behalf. We may ask for additional proof of authority and identity before responding. If we cannot fulfill a request, we will explain the reason unless the law does not allow us to do so.
Wiroko may link to third-party websites, services, social features, or vendor-controlled pages that are not operated by us. Their privacy practices are governed by their own notices, not this Policy. We encourage you to review them before sharing personal information.
We may update this Policy from time to time to reflect changes to the marketplace, our processing practices, or applicable law. When we make material changes, we will update the "Last updated" date and provide additional notice where required.
If you have questions about this Privacy Policy, our privacy practices, or a privacy request, contact the Wiroko privacy team at privacy@wiroko.com.
For corporate contact details, see our Legal Notice.
Last updated: June 8, 2026